Tuesday, January 6, 2009

Systems required by all the businesses for the optimal efficiency.


The following section includes a list of the typical systems that the successful businesses must have. In some cases the required system can be defined of way different from the way in which it appears in the list, but anyway is necessary for the operations of the business. For example “development systems of the product” could be “procedure to provide services” in an organization dedicated to the services. Although the specific details can differ, the basic elements are the same. Both require that the business develops the product (or service) that in last instance will be offered to the consumers.


In the case of franchise exemptions or the organizations of market in network, many of those systems are provided of automatic way. By the cost of the franchise or membership of the organization of trade in network, they will provide a manual of operations that describes the systems provided for its business. That causes that the type of “pre-elaborated” businesses is so attractive for much people.


If you wish to create your own business, reviews the list of systems. Although already it is carrying out many of these functions, is possible that it has not defined them as separated systems. While it can more formalize his operations, more efficient it will become his business.



Daily operations in the office system:


  • To answer the telephone and the system of line of long gratuitous distance.
  • To receive and open the mail.
  • To buy and to maintain articles and equipment of office.
  • To send faxes and electronic mails.
  • To take care of the needs of shipment and the reception of packages.
  • To create endorsements and to file the information.

Development of products systems:


  • Product development and its legal protection.
  • Development of the packing and additional material (for example catalogs)
  • Development of the process and method of manufacture.
  • Development of the process of obtaining of manufacture costs.

Manufacture and inventory system:


  • To select to the suppliers.
  • To determine the guarantees offered by the product or service.
  • To fix the price of the product or service.
  • To create the process of new orders for inventory production.
  • Reception and storage of the product like inventory.
  • I collate of physical inventory and registry of accounting.

Processing orders system:


  • Rise and registry of the orders by mail, fax, telephone or Internet.
  • Attention and equipment of the orders.
  • Shipment of the orders.

Invoicing and accounts to receive system:


  • Invoicing to the clients by the orders.
  • Reception of the payments by the orders and accreditation to the clients by the payment (or in cash, check, credit card)
  • Beginning of the process of collection for the pending accounts to receive.

Clients service system:


  • Procedure of return for reception in inventory and reimbursement to clients.
  • Answer to the complaints of the client.
  • Defective product Replacement or fulfillment of another service of guarantee.

Accounts to pay system:


  • Procedures of purchase and required approvals.
  • Process of payment by provisions and inventory.
  • “Small Box”, or money for smaller payments.

Marketing research system:


  • Creation of a general plan of marketing research.
  • Design and production of promotional materials.
  • Development of prototypes.
  • Creation of a publicity plan.
  • Creation of a plan of public relations.
  • Creation of a plan of direct mail.
  • Development and maintenance of a data base.
  • Development and maintenance of a site in Internet.
  • Analysis and pursuit of statistics of sales.

Human resources system:


  • Procedures of hiring and agreements with the employees.
  • Qualification of the employees.
  • Process of list and plans of benefits.

General accounting system:


  • Administration of the process of accounting with daily, weekly, monthly, quarterly and annual information.
  • Administration of cash that assures that the bottoms will be available for the case in that it is necessary to borrow in the future.
  • Elaboration of the budget and prognosis.
  • Consignment of taxes on list and retention of payments.

General corporative systems:


  • Rough draft Negotiation, creation and contract execution.
  • Development and protection of the intellectual property.
  • Administration of the needs and cover of insurances.
  • Consignment and payment of federal, state taxes and of other jurisdictions.
  • Administration and storage of registries.
  • Handling of relations with investors and shareholders.
  • Obtaining of the legal security.
  • Planning and administration of the growth.

Management systems of physical space:


  • Conservation and electrical and telephone design of systems.
  • Planning of permissions.
  • Granting of licenses.
  • To guarantee the physical security.

It is possible that it wishes to register his operations in a manual of policies and procedures. This manual can become a invaluable reference for its equipment. When creating the manual, will find forms to cause that their operations are more efficient and to improve its yield. You also will have taken a step to be an owner of a successful business more.

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